Money to help with Food and energy during an emergency
Our Newham Money Emergency Support
Emergency Support - Local Welfare Scheme
Many people are struggling as the cost of living rapidly increases, if you are struggling to meet your energy and food costs, facing hardship, a crisis or emergency you can apply for Our Newham Money Emergency Support which is the councils Local Welfare Scheme.
Who can get Emergency Support?
You can apply for Our Newham Money Emergency Support if you:
- Are aged 16 or over
- Are in receipt of a qualifying benefit such as such as Income Support, Universal Credit, Income related Employment and Support Allowance, Pension Credit, Housing Benefit
- Are a Newham resident or have been place out of Borough by Newham Temporary Accommodation
- Our Newham Money Emergency Support is discretionary, which means that, unlike other benefits you do not have a legal right to get help. If you are in severe need but you think you don’t meet the criteria you should still contact us.
What type of support can be provided?
- Other items can be considered in exceptional circumstances.
The support can be provided in a number of different ways including vouchers, Paypoint and BACs payments depending on the support required.
All applications will be treated individually on their own merits. The award is discretionary and based on funds available to the Council.
Currently the Our Newham Money Emergency Support Scheme incorporates the Governments Household Support Fund and Council Rebate Discretionary Fund.
The Council Tax Rebate – Discretionary Fund
The Council Tax Rebate – Discretionary Fund is a one-off payment to eligible households to help with rising energy costs. It’s part of the government’s Energy Bills Rebate scheme announced earlier this year.
This is in addition to the statutory £150 payments for people in council tax bands A to D click here for more information
Who can get The Council Tax Rebate – Discretionary Fund?
You can apply for The Council Tax Rebate – Discretionary Fund if you:
- Are a resident of London Borough of Newham
- In receipt of a benefit such as Income Support, Universal Credit, Income related Employment and Support Allowance, Pension Credit, Housing Benefit
In addition, you must also meet one of the below criteria to qualify:
- Affected by the current cost of living
- Had a significant change in circumstances or life changing event that has placed you into hardship
- Taken all reasonable steps to maximise incomes available via claiming Council Tax Support and/or Housing Benefit, Discretionary Housing Payment, Discretionary Council Tax Relief and/or Universal Credit
Resident in bands A to H can apply as well as those where the energy bills payers are not liable for council tax.
Applying for the Council Tax Rebate – Discretionary Fund
All applications will require the following evidence to be submitted as part of the application.
- Last two months’ bank statements for every account held. This includes joint accounts and accounts held with similar institutions such as building societies and the Post Office and accounts held abroad.
- Recent utility bill e.g. gas, electricity or water supplies.
- Evidence of identity such as a copy of passport, driving licence or birth certificate unless currently receiving housing benefit, council tax support, discretionary housing payments.
*If you are awarded the Council Tax Rebate Discretionary fund and it is paid directly into your bank, if your account is overdrawn or you have an overdraft, you have the right of 'appropriation' to stop the Rebate payment being used against it. You will need to put this in writing to your bank, to inform them that you wish to use the Rebate payment to pay certain bills. More information and a template to help you contact your bank are available at National Debtline.
Household Support Fund
The Council has received the Household Support Fund from the Department for Work and Pensions to help and support residents with the cost of food and utility bills. The Household Support Fund has been extended to support those most in need until Sept 2022.
The grant is available to help families, pensioners and individuals who are facing hardship or an emergency including struggling to pay essential household bills or food.
You can apply for the Household Support Fund if you:
- Are aged 16 or over
- Are a Newham resident or have been place out of Borough by Newham Temporary Accommodation.
Applying for Support
To find out if you qualify for support, complete an Our Newham Money Emergency Support application form. You only need to make one application. Your application will be considered for all available funds.
All funds are discretionary, which means that, unlike other benefits you do not have a legal right to get help. If you are in severe need but you think you don’t meet the criteria you should still contact us.
How we use your personal information?
Information which you provide or which we obtain through your dealings with us will be held securely with Our Newham Money. We will use your information as applicable and this may include:
- Keep in contact with you and provide you with the best service you deserve
- Our Newham Money may pass your personal data to Newham Council other departments, internal agencies & systems, London Community Credit Union (LCCU)
- Debt counselling or other specialist service providers if needed
- The Department for Work and Pensions or HM Revenue and Customs
- Data Processors who act on our behalf
- We retain personal information for as long as is necessary
- To find out more about how we process personal information, please read our Privacy & Data Processing Notice
By submitting a loan application, you are giving your consent/agreeing to your personal information being used in this way.