Money to help with expenses during an emergency


Our Newham Money Emergency Support

Emergency Support


You may be able to get Community Support for basic necessities such as furniture and white goods and clothing if you are leaving institutional care or being resettled, or if you are looking after someone. Crisis Support  is also available if you are going through a disaster or an emergency and getting the support is the only way to stop the situation causing harm to you or someone in your household. Support will help to pay for food, fuel, and other basic living expenses.

You can apply if you:

  • Are aged 18 or over
  • Are receiving a qualifying benefit such as Jobseeker's Allowance, Employment & Support Allowance, Income Support, Pension Credit or Housing Benefit
  • Have lived in Newham for at least six months (for crisis support) or 12 months (for community support)
  • Do not have savings you can use to cover the emergency

Please note that the Our Newham Money Emergency Support is discretionary, which means that you do not have a legal right to receive one. If you are in extreme need but are not sure if you qualify for Emergency Support, contact us for advice.

How we use your personal information?

Information which you provide or which we obtain through your dealings with us will be held securely with Our Newham Money. We will use your information as applicable and this may include:

  • Keep in contact with you and provide you with the best service you deserve
  • Our Newham Money may pass your personal data to Newham Council other departments, internal agencies & systems, London Community Credit Union (LCCU)
  • Debt counselling or other specialist service providers if needed
  • The Department for Work and Pensions or HM Revenue and Customs
  • Data Processors who act on our behalf
  • We retain personal information for as long as is necessary
  • To find out more about how we process personal information, please read our Privacy & Data Processing Notice

By submitting a loan application, you are giving your consent/agreeing to your personal information being used in this way.